For Telecom

A shared SMS inbox for your telecom stack

Add a collaborative shared SMS inbox to your telecom stack, with 10DLC compliance, opt-out management, and audit logging built in from day one.

For Telecom & VoIP

Built for VoIP providers and telecom workflows

MeshDesk integrates directly with telecom infrastructure. Whether you're running NetSapiens, an MSP, or a VoIP provider, we're built for your stack.

NetSapiens Native

Purpose-built integration for NetSapiens platforms. Works with your existing infrastructure and provisioning workflows.

Multi-Tenant Ready

Each organization gets their own isolated workspace. Clean separation between teams and customers.

Carrier-Grade Reliability

Built on MeshRelay, our Unified Messaging Layer. Enterprise uptime, redundancy, and delivery optimization.

Built for Scale

Usage-based pricing and partner support. Designed to grow with your business and customer base.

NetSapiens SMS Integration

Looking for a multi-agent messaging solution for your NetSapiens deployment? MeshDesk provides the collaborative SMS inbox your customers need, integrated directly with your existing platform.

10DLC Compliance

Stay compliant. Avoid fines. Sleep better.

10DLC violations can cost thousands per message. MeshDesk handles opt-in and opt-out automatically, blocks agents from texting opted-out contacts, and gives admins full visibility into consent history.

Auto Opt-In/Out Handling

Keywords like START and STOP are automatically detected. Custom responses keep your customers informed.

Agent Outbound Blocking

When a contact opts out, agents are blocked from sending to them. No accidental compliance violations.

Consent Records Dashboard

Full audit trail of every opt-in and opt-out. Filter by tenant, campaign, status, and timestamp.

Per-Campaign Tracking

Consent is tracked per DID and campaign. One opt-out doesn't affect other lines or campaigns.

Agent Outbound Blocking

When a contact texts STOP, they're automatically opted out. If an agent tries to message them, the send is blocked with a clear warning.

MeshDesk conversation showing a blocked outbound message to an opted-out contact with clear warning indicator

Admin Consent Dashboard

Admins see consent status across all tenants and campaigns. Filter by status, review timestamps, and override when needed.

MeshDesk admin SMS Compliance dashboard showing consent records with status, timestamps, and campaign information

Message Flow Audit

Every blocked message is logged with full details: who sent it, why it was blocked, and the contact's opt-out status.

MeshDesk message flow dialog showing a blocked message with reason 'contact_opted_out'

Ready to transform your team's messaging?

Join the early access program for MeshDesk. Get a shared SMS inbox, collaborative team texting, and multi-agent messaging for your business.

No credit card required. Currently accepting VoIP providers, MSPs, and telecom partners.